When Gmail doesn't load on the google chrome. It means, there is something wrong with the user account or password. 

• First of all, you need to reset the Gmail password. now try to access the gmail account with new password. 
• Make sure that the Gmail server is working perfectly fine. 
• Sometimes, Gmail won't load on the google chrome browser, you need to clear the cache and cookies file. 
• Let's reset the browser cache and then try to access the mail account again. 

So these are the steps to fix Gmail won't open on google chrome. If you need more help. you need to visit us for more help.