Line deactivation is one hell of a headache if you find yourself in the position, but I think this particular line will be a huge headache and I will explain why now. Glo lines are sold on the road for the price of N200 per sim, and this price covers your registration with the seller of the sim card of which most of the sim cards are already 4G activated which is a good one.
So back to the reactivation of the Glo line, I had to go to their office as the roadside seller does not have the authorization to do this but mind you, I had registered the line and used it when I bought it initially. So after explaining myself to the customer care representative at the Glo office, she then listed out the requirements which include: a valid means of identification, the sim pack and the last straws that break the camel’s back, a payment of N2000. I almost shouted, “for what?”
I could remember that during the previous year that my phone was stolen, I had to retrieve my MTN line, the requirements were the same but the charges were N1000 only and in this case, I was issued a new sim card since the first one was stolen, but in this reactivation, I still have the line with me, meaning I won’t be needing any new line to be used to bring back the old number, so the cost should even be cheaper than when am retrieving my line. Even at that I was willing to pay the price but was told that the registration site was down, I was like “what is happening” you are the provider of the network and you are complaining, I think should be port then since this is like the case of NEPA complaining of electricity and thereby resorting to generating set, do you think I should pay such bill?
